1. Products Damaged in Shipment
Products damaged in shipment will be repaired or replaced at no cost to customer if TEquipment is notified within 10 days of delivery. Customer should immediately notify carrier of any visible damages upon delivery.
2. LIMITED WARRANTY PERIOD FOR NEW PRODUCTS
TEquipment warrants new products against defects in materials and workmanship under normal use for a period of thirty (30) days after the date of purchase from TEquipment, unless otherwise stated, or in the case of haz-mat, sourced, or custom products. provided that TEquipment accepts the product for return during the limited warranty period, TEquipment may, at its option: (i) repair; (ii) replace; or (iii) refund the amount paid by customer. TEquipment’s repair, replacement, or refund of amounts paid by customer for the product, shall be customer's sole and exclusive remedy.
3. WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY TO ALL CUSTOMERS
TEquipment warrants used products against defects in materials and workmanship under normal use for a period of one (1) year after the date of purchase from TEquipment, unless otherwise stated, or in the case of haz-mat, sourced, or custom products. provided that TEquipment accepts the product for return during the limited warranty period, TEquipment may, at its option: (i) repair; (ii) replace; or (iii) refund the amount paid by customer. TEquipment’s repair, replacement, or refund of amounts paid by customer for the product, shall be customer's sole and exclusive remedy.
4. WARRANTY DISCLAIMER AND LIMITATIONS OF LIABILITY TO ALL CUSTOMERS
Except as set forth herein and where applicable, no warranty or affirmation of fact or description, express or implied, is made or authorized by TEquipment. TEquipment disclaims any express or implied warranties of merchantability, fitness for a particular purpose or noninfringement of intellectual property rights. TEquipment also disclaims any liability for claims arising out of product misuse, improper product selection, improper installation, product modification, misrepair or misapplication. Any liability for consequential, incidental, special, exemplary, or punitive damages is expressly disclaimed to the extent permissible. TEquipments liability in all events is limited to the purchase price paid for the product that gives rise to any liability.
5. Return Policy
To return a product during the Limited Warranty Period (30 days after date of purchase), customer must call 877-571-7901 for a return authorization number. Each return authorization number is valid for thirty (30) days. There is no restocking fee, except as otherwise noted herein, if products are returned within the Limited Warranty Period, shipping prepaid, and be unused, undamaged, new condition, with original packaging and all contents including manufacturer's original packaging unblemished and all accessories, manuals and warranties included. Test and Measurement equipment will incur a restocking fee of 20% if the seal on the box has been opened. Customer must include a copy of the packing list or invoice with a reason for the return. Late returns and incomplete returns will incur a 20%, or higher, restocking fee.
6. Manufacturer's Warranty.
After 30 days, product is subject to the manufacturer’s return policy and may need to be returned directly to the manufacturer. For information on a specific manufacturer's warranty, please contact TEquipment at 877-571-7901.