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1 (1 Review) | Model: Yokogawa 103011SJSJ
TAUT BAND AB/DB40. Rating: DC VOLTS. ZERO LEFT, BLACK COVER.
List Price: $342.30
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Wrong Model
1.0
I bought Yokogawa 103011SJSJ Panel Meter, but when the goods arrived, the model is 103011SJSJ7.Yokogawa 103011SJSJ Panel Meter is a METAL CASE, but if Yokogawa 103011SJSJ7 is PLASTIC CASE. I wish you can explain about this.Tequipment Response: We were contacted by the customer shortly after delivery regarding the Yokogawa 103011SJSJ. The part that the customer received contained the number "7" at the end of the part number. The customer provided pictures of the item received, as well as of the manual and catalog. These photographs were provided directly to Yokogawa who explained that the "7" is an internal code and was not relevant to the product's identification. We provided this information to the customer, and facilitated further communication between the customer and Yokogawa. It was ultimately decided by the manufacturer that the customer received the correct product that was ordered, and we provided a partial refund for the confusion.
Verified Purchase Lisa on Oct 07, 2015 I found this helpful (0)