Summit Technology has products under warranty that were sold over 20 years ago. In older models, new and used electronic and mechanical parts may no longer be available for them and special test and development tools may no longer be available to research and repair certain defects. There comes a point where we may be unable to fix some defects or failures.
For such older products, Summit Technology offers a “Limited Warranty/Service Contract”. It is basically the same as our Deluxe Warranty, except:
Although it warrants the product to be free of defect in design and manufacture, there are limitations to the warranty repair remedy
Although it covers the power analyzer and calibration of associated current probes, it does NOT cover repair for any accessories to the power analyzer (such as repair of current probes).
This Limited Warranty/Service Contract also covers free upgrades of firmware and software that are applicable to the analyzer. While the Limited Warranty/Service Contract is in force, the customer may obtain firmware and software upgrades via the Internet. If the upgrade requires existing newer manuals, they will be provided by Summit Technology via download, free of charge.
The Limited Warranty/Service Contract covers one free calibration, typically performed at the start of the Limited Warranty/Service Contract. The calibration will be performed at Summit Technology's designated facility. A Calibration Certificate is included in the warranty price. If test measurements before or after the calibration are desired along with the Calibration Certificate, there is an additional charge (the relevant products are CALCERTB, for measurements before calibration, and CALCERTA, for measurements after calibration).
Under the Limited Warranty/Service Contract, Summit Technology will attempt to correct any defect or failure of the product that is due to a defect in design or manufacture:
First, by using new parts, software, and/or firmware, if practical.
Otherwise, by using used parts, discontinued software, and/or discontinued firmware, if new parts and software are not practical.
If it is not practical to correct the defect using new, used, or discontinued remedies, then a fair trade-in value for your analyzer (determined by Summit Technology) will be offered to enable you to get a newer model PowerSight analyzer and enjoy the technical advances of our on-going developments.