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Phabrix PHQX-3YEAR Three Year Warranty for PHQX01

0 reviews | Model: Phabrix PHQX-3YEAR


PHQX01 3-YEAR Warranty. Upgrade standard warranty period to three years total (excludes SFPs).

  • Automatic product warranty will cover the first year from the date of invoice to the distributor’s end-user and end same date in the next calendar year
  • Should the product develop a fault, the distributor will provide first line telephone support for the end-user to confirm the fault is technical and not operator error
  • If the distributor considers the product to be faulty following their telephone support, the product must be returned to the distributor for visual examination to confirm the fault
  • The distributor must then contact PHABRIX to discuss whether the product should be replaced from the distributor's stock or directly from PHABRIX
  • If the product is faulty and cannot be repaired by the distributor, the distributor must obtain a Return Material Authorisation (RMA) number from PHABRIX before sending the faulty product to PHABRIX
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