First Response Wi-Fi Troubleshooting Software Tool
- Instant real-time view of the Wi-Fi environment including network availability, utilization, security settings and rogue devices to troubleshoot most common Wi-Fi issues
- Single click Pass/Fail assessment of end-to-end network connectivity and Application Performance which enables technicians to confidently validate end-user experience
- Site Survey Data Collection capability enables technicians to measure true end-user experience resulting in accurate wireless deployments
- Standardization capability enables consistency in deployment and troubleshooting procedures across organization which helps eliminate unnecessary guesswork, resulting in faster and more productive deployment and troubleshooting
NetScout AM/A3000 AirCheck Wi-Fi Tester for Windows
AirCheck Wi-Fi Tester for Windows is a first response Wi-Fi troubleshooting software tool with a simple and intuitive interface, specifically designed for frontline technicians to troubleshoot most common Wi-Fi issues quickly and efficiently. AirCheck Wi-Fi Tester for Windows is affordable, portable, easy to use and allows Enterprise, Carrier Wi-Fi hotspot and residential Wi-Fi deployments with the ability to validate and troubleshoot issues right the first time without costly rework.
Wi-Fi Network Health Assessment:
AirCheck Wi-Fi Tester for Windows provides a real-time view of the Wi-Fi environment enabling technicians to validate the overall health of a Wi-Fi network and troubleshoot most common Wi-Fi issues such as:
- Connectivity issues to an access point or the internet due to poor coverage or performance
- Frequent disconnections from the Wi-Fi Network
- Poor application performance (e.g.: poor audio and video quality)
- Weak security
Wi-Fi Network Analysis
Technicians are empowered with information about:
Coverage problems and overloaded networks can be detected by viewing a list of the following data for all wireless networks:
- SSID
- Signal, Signal-To-Noise Ratio
- Frequency Band
- Number of APs and Clients should all be all at the same level of indentation as SSID
Channel Analysis
Overloaded channels and non-standard channel use violations can be detected by visualizing the following information for each channel:
- Signal (dBm), Signal-To-Noise Ratio *
- Utilization*
- Number of APs and Clients*
Access Point Analysis
Misconfigured AP and Rogue APs can be detected by viewing a list of all APs:
- MAC address, SSID
- Signal Strength(dBm), Signal-To-Noise Ratio*
- Security (Open, WEP, WPA, WPA2)
- Media Type, Channel, Frequency Band
- Rogue Status Number of associated clients*
Note: *Proxim Orinoco 8494 802.11a/b/g/n USB adapter (US/WD/JP versions) is required for detecting clients and SNR/channel utilization information.
Client Analysis*
Technicians can view any Wi-Fi client, including smart devices operating in the environment.
- MAC address, SSID
- Signal (dBm), Signal-To-Noise Ratio*
- Security (None, WEP, WPA, Open, WPA2)
- Media Type, Channel, Frequency Band
- Model and vendor of the Smart Device
Note: *Proxim Orinoco 8494 802.11a/b/g/n USB adapter (US/WD/JP versions) is required for detecting clients and SNR/channel utilization information.
User Experience Validation
A single click Pass/Fail assessment of end-to-end network connectivity and performance of key applications allows technicians to confidently validate the end-user experience of the network. This results in a faster and more effective troubleshooting process for the technician. Common Wi-Fi issues such as poor connectivity, frequent disconnections and poor application performance can be identified and resolved with this capability.
This comprehensive toolset includes the following:
- End-to-end network connectivity testing (DNS, Ping, Trace)
- Application Performance Testing (FTP Download, HTTP Download, Online Video, Online Audio, Web Browsing)
Detailed metrics such as Round Trip Time (average and max), HTTP Download Throughput, and number of interruptions that occurred during execution of the video test can be obtained.
Site Survey Data Collection
With this solution, technicians have the ability to map not only the RF signal coverage, but also the Wi-Fi throughput (downlink network performance) at every location on the floor. Measuring Wi-Fi throughput, which reflects the “true” end-user experience, allows deployment of accurate wireless networks right the first time and avoids costly network re-designs. AirCheck™ Wi-Fi Tester for Windows® also provides detailed information on the Access Points operating in the environment along with their properties (MAC address, channel, SSID, signal strength). For sites without readily available floor plans, technicians can accelerate their site survey data collection process by using any one of the common floor plans from the built-in library. Technicians can upload their site survey data to AirMagnet Survey PRO, allowing experts or WLAN network designers/installers to perform advanced analysis and reporting.
Standardization of Deployment and Troubleshooting Procedures
AirCheck™ Wi-Fi Tester for Windows® offers powerful standardization capabilities to enable consistency in deployment and troubleshooting procedures across the organization. This helps eliminate unnecessary guesswork, resulting in faster and more productive deployment and troubleshooting.
Standardization can be achieved in the following manner:
- End-to-end network connectivity and application performance assessment can be standardized by creating pre-defined profiles and exporting these profiles to users across the entire organization. Technicians across the entire organization achieve consistency in validation and troubleshooting procedures by executing the same battery of tests.
- Projects can be set up that enable seamless workflow between frontline technicians and upper management. A project can consist of one or more of the following tasks:
- Wi-Fi Network Health Assessment
- Site Survey Data Collection
- End- User Application Validation
- Device Finder
These tasks can be assigned to various users and tracked. Users have the ability to indicate location of task execution on the floor map. For each task, users have the ability to provide extra information by adding annotations such as text, photos, videos and audio notes. Projects, including site survey data, can be easily shared for quick analysis across the organization by exporting via email, Gmail, Evernote®, Dropbox™, etc.
Device Finder
Devices (including unauthorized devices) that violate predefined policies have an adverse impact on the performance and security of the Wi-Fi network. Access points, PC based clients as well as smart devices can be instantly located with a signal strength meter and a Geiger counter-like device finder that beeps louder as you get closer to the device. So no matter where the violator is hiding, with the AirCheck™ Wi-Fi Tester for Windows® application, you can locate it.
Built-in Reporting
A comprehensive report can be generated in PDF format to enable sharing and escalation of information with others including end-users or senior management. This report details; all the networks, channels, clients and access points seen in the environment, the results of the site survey, application performance tests as well as a list of the rogue devices that have been detected.
Accelerating Wi-Fi Issue Escalation
Issues can be escalated to AirMagnet WiFi Analyzer PRO, a leading tool in the industry for advanced troubleshooting analysis by capturing packets using the Proxim Orinoco 8494 802.11a/b/g/n USB adapter.