Having access to the right resources at the right time is invaluable when you need assistance. NetAlly combines world-class technical assistance, knowledge base articles and other training materials to meet the business objectives of our customers. Add AllyCare, our comprehensive product maintenance program and maximize your investment.

Software Upgrades

Make sure your products are always up-to-date with the latest software. My AirMagnet or Link-Live portal will provide you access to the latest product enhancements, improving efficiency and troubleshooting.Software upgrades may be released multiple times throughout the year, and these free upgrades are only available to active AllyCare product support program members.

Priority Technical Support*

Support program members are given priority access to our world-class technical assistance center (TAC) .  Our highly-trained technical experts are stationed around the globe, ready to answer your complex troubleshooting questions.**

Free Repair Service

If your unit needs repair, you are fully covered under AllyCare support. There is no need to go searching for a repair facility to try and fix your product if it is covered under AllyCare support. Plus, shipping costs are included.***

Training Programs

As a support program member, you have access to our growing library of specialized online training materials including web-based product training for many AirMagnet products and virtual training for AirCheck, LinkRunner and OneTouch products.

Members Only Promotions and Programs

As an AllyCare support program member you will have exclusive access to special promotional programs, including product discounts and other valuable offerings.