Fluke Networks GLD3-FI-3000 - 3 Year Gold Support for FI-3000

Name: Fluke Networks GLD3-FI-3000 - 3 Year Gold Support for FI-3000
Brand: Fluke Networks
SKU: Fluke GLD3-FI-3000
Price: 2124.00 USD
Availability: InStock

0 reviews | Catalog: 5071900 | UPC: 754082149347 | Model: Fluke Networks GLD3-FI-3000

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3 YR GOLD SUPPORT, FI-3000

3 year Gold Support for FI-3000
Repairs and loaner equipment
Accessory Replacement
Access to live 24 x 7 technical support
Unlimited access to our Knowledge Base
Member Only promotions

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Your Price: $2,124.00

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Fluke Networks Gold Product Support

Gold Support for your FI-3000 Fiber Inspector Pro allows you to make the most of your FI-3000 purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-3000?

Technical Support: Unlimited 24/7 technical expertise with local language support. Gold members are provided with direct members-only priority phone numbers to our world-class Technical Assistance Centers (TAC).
Repair: Unlimited, no-hassle, no-charge PRIORITY repair services including labor, parts and shipping.; Loaner unit: A loaner unit or replacement unit can be provided during repair, available the next business day for ZERO downtime.
Accessories: Parts and accessories that shipped with your unit and have been qualified as defective or faulty by our technical assistance center will be replaced free of charge during the term of your Gold membership.
Calibration: One annual precision calibration and factory refresh per annual contract period. In addition, all accessories are inspected and replaced if faulty.
Upgrades/Updates: Valuable software and firmware upgrades for your unit during the year giving you the latest functionality, improving technical efficiency and troubleshooting.
Discounts and Members-Only Promotions: Special discounts are offered to Gold customers on new products, enhancements and used demo equipment.
Easy Access to Gold Entitlements: Upon purchase, your company will receive a unique Gold Membership Number and PIN for secure access to your online Gold account

Benefits	Standard Warranty	Gold Support
Live technical support with exclusive phone number		✓
FREE Annual Calibration and Factory Refresh		✓
FREE Repair with "first on bench" turnaround service		✓
Loaner Equipment Service*		✓
FREE Accessory Replacements**		✓
Member Only Promotions		✓
Access to Technical Support Team	Web and Email	Web, Email and Phone
Response Time from Technical Support	< 24 Hours	< 2 Hours
Customer Support - Phone and Email	7am-5pm (PST)	24 x 7 x 365
Primary Case Handling	Customer Service	Technical Support
Online training videos, Knowledge Base access, White papers and Best Practice guides	✓	✓
Software and Firmware upgrades	✓	✓